How we work with our customers

how we workThe Computerized AutoPro Experience

We’ll take care of your vehicle. You take it easy.

At Computerized AutoPro, we want to keep your car healthy and you happy. As part of our unique approach to customer service, we’re going to look after all of your needs from the moment you contact us.

Here’s what you can expect from the Computerized AutoPro experience:

  • Caring staff. We’ll get your vehicle into one of our service bays as soon as possible. To make your service appointment more convenient, we’ll arrange to get you to and from our shop with our shuttle service or a courtesy car.
  • Thorough explanations and clear estimates. We want you to feel confident about your choices and our expert care. That’s why we take the time to explain your options and our estimate.
  • A comfortable waiting area.  Even though you’re welcome to relax in our comfortable chairs, catch up on emails and read today’s news, chances are, we’ll have you in and out of here before you even have the chance to enjoy our free coffee and WiFi!
  • Service Review. Computerized AutoPro takes pride in doing the job right and helping you understand both our work – and your car. Not only will we point out what we’ve fixed, we’ll also offer our recommendations for future maintenance service.
  • A “Peace of Mind” Warranty. In addition to a record of your service and a recommended service schedule, you’ll leave our shop knowing we’ve got you covered with the NAPA 12-month/20,000-kilometre guarantee on all parts and labour. Learn more.